IT outsourcing success: A dynamic capability-based model
Volume: 29, Issue: 1, Pages: 101599 - 101599
Published: Mar 1, 2020
Abstract
This study proposes and tests a model of information technology outsourcing (ITO) capabilities as antecedents of ITO success. Building on the dynamic capabilities perspective (DCP), the model posits that ITO sensing, ITO seizing, and ITO orchestrating capabilities will influence ITO success by way of both successful reconfiguration of IT solutions and successful delivery of IT services. Building on extant ITO research, the model also...
Paper Details
Title
IT outsourcing success: A dynamic capability-based model
Published Date
Mar 1, 2020
Volume
29
Issue
1
Pages
101599 - 101599
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