Using the compleXity index for improvement work: investigating utilisation in an automotive company

CompleXity index (CXI) is a method that measures perceived production complexity. CXI was applied in the assembly and material-handling department at a manufacturer in the automotive industry, followed by workshops. The aim of the article was, based on the results, to investigate if CXI could be used to capture and transmit a current situation and be used by the operators and managers for improvement work. A high CXI level was measured for most...