Fulfillment of higher-order psychological needs through technology: The case of smart thermostats

Smart home technologies (SHTs), such as smart thermostats, are a growing commercial opportunity. SHTs can offer a broad spectrum of potential functional, experiential and esthetic benefits, yet much of the prior research on the adoption of SHTs has been limited by a narrow TAM-based functional view. Relatively little is known about the salient user beliefs related to the experiential and esthetic benefits of SHTs that may affect SHT adoption. To...