Requirement ambiguity and fuzziness in large-scale projects: The problem and potential solutions

In large-scale projects, it often occurs that the product the purchaser ends up receiving – possibly from projects extending over many years – differs from what they expected. The provider usually defends its delivered product and may blame the imprecision and ambiguity of the requirements, defined by the purchaser, as the primary reason for misinterpretation of requirements and resulting deficiencies. This letter relies on game theory to...