Psychological capital, coping mechanisms and organizational resilience: Insights from the 2016 Kaikoura earthquake, New Zealand

Psychological capital (PsyCap) of tourism business owners and managers in the face of adversity has received scant attention. This study explores how the four components (self-efficacy, hope, optimism and psychological resilience) of PsyCap affect organizational resilience in a post-quake environment. Using a case-study approach and in-depth interviews with small tourism business owners and managers in Kaikoura, New Zealand, we found that...