Shifts in patients’ question-asking behaviour between 2007 and 2016: An observational study of video-recorded general practice consultations

To gain insight into patient participation in general practice by examining if and how patients’ question-asking behaviour has changed over the years (2007–2016). A random set of real-life video-recorded consultations collected in 2015–2016 (n = 437) was observed and compared with that of a former study in 2007–2008 (n = 533). Patients’ question-asking behaviour was coded using an adapted RIAS protocol containing six categories: medical...