Knowledge Management in the Fourth Industrial Revolution: Mapping the Literature and Scoping Future Avenues

Due to increased competitive pressure, modern organizations tend to rely on knowledge and its exploitation to sustain a long-term advantage. This calls for a precise understanding of knowledge management (KM) processes and, specifically, how knowledge is created, shared/transferred, acquired, stored/retrieved, and applied throughout an organizational system. However, since the beginning of the new millennium, such KM processes have been deeply...