Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain

Volume: 23, Issue: 5, Pages: 1314 - 1331
Published: Sep 1, 2021
Abstract
Problem definition : We examine a dynamic assignment problem faced by a large wireless service provider (WSP) that is a Fortune 100 company. This company manages two warranties: (i) a customer warranty that the WSP offers its customers and (ii) an original equipment manufacturer (OEM) warranty that OEMs offer the WSP. The WSP uses devices refurbished by the OEM as replacement devices, and hence their warranty operation is a closed-loop supply...
Paper Details
Title
Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain
Published Date
Sep 1, 2021
Volume
23
Issue
5
Pages
1314 - 1331
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