Benefits of Boredom: An ‘Interlopers’ Experience of Conducting Participant Observation on the Production Line

Embracing a lyrical style of writing , the paper discusses the advantages of conducting participant observation and calls for its increased use in business and management research , especially the field of human resource management (HRM) . In a sector dominated by quantitative research methods , we are left with many unanswered questions about organisational life . While surveys have provided us with an abundance of ‘hard’ data , it has resulted...