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Entanglements with offices, information systems, laptops and phones: How agile working is influencing social workers’ interactions with each other and with families:

Published on May 11, 2020in Qualitative Social Work
· DOI :10.1177/1473325020911697
Dharman Jeyasingham8
Estimated H-index: 8
Abstract
Agile working (flexibility about where and when practitioners do their work) is increasingly common across public sector social work, but there has been little research about how practitioners enga...
  • References (15)
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Little research has been done into what social workers do in everyday child protection practice. This paper outlines the broad findings from an ethnographic study of face-to-face encounters between social workers, children and families, especially on home visits. The social work practice was found to be deeply investigative. Children's bedrooms were routinely inspected and were the most common place where they were seen alone. A high proportion of children were not seen on their own because they...
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There has been a shift towards social workers in many areas of the UK being based in large open plan offices and working more flexibly and remotely in space. This approach is commonly referred to as ‘agile working’. The paper explores the impact of agile working on social workers’ practices and experiences in office spaces. It discusses data from an ethnographic study of children’s safeguarding social work teams in two locations. One team was based in a large open plan office and was engaged in ...
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