Assessing the Benefits of Integrating Health Information Exchange Services into the Medical Practices’ Workflow

To examine whether integration of Health Information Exchange (HIE) services into office workflow would have an impact on ED visits and unplanned 30-day readmission amongst the patients who were treated at the medical practice. We designed and implemented a training program at a medical practice in Western New York over a period of three months between November 2016 and January 2017. During the program, a group of health IT professionals and...