Employees' perceptions of their own and their supervisor's emotion recognition skills moderate emotional demands on psychological strain
Abstract
This research builds on prior studies showing the role of employee emotion recognition in the stress process to be mixed and conflicting. As such, it was proposed that the extent to which employees' emotion recognition skills buffer or exacerbate emotional demands depends on the extent to which employees believe their supervisor also is skilled in emotion recognition. Two samples of Australian employees completed cross-sectional questionnaires....
Paper Details
Title
Employees' perceptions of their own and their supervisor's emotion recognition skills moderate emotional demands on psychological strain
Published Date
Feb 3, 2020
Journal
Volume
36
Issue
2
Pages
191 - 202
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Notes
History