IT value creation in public sector: how IT-enabled capabilities mitigate tradeoffs in public organisations

Volume: 29, Issue: 1, Pages: 25 - 43
Published: Jan 2, 2020
Abstract
Governments today are striving to improve services in the public sector through digital transformation programs but face tremendous pressures from multiple fronts (economy, national security, healthcare, education, etc.). Even when worldwide enterprise IT spending for the government and education markets has been increasing and is expected to surpass $652 billion in 2023 to cater to such transformation programs, 80% of the government...
Paper Details
Title
IT value creation in public sector: how IT-enabled capabilities mitigate tradeoffs in public organisations
Published Date
Jan 2, 2020
Volume
29
Issue
1
Pages
25 - 43
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