What are emergency ambulance services doing to meet the needs of people who call frequently? A national survey of current practice in the United Kingdom

Volume: 19, Issue: 1
Published: Dec 1, 2019
Abstract
Background Emergency ambulance services are integral to providing a service for those with unplanned urgent and life-threatening health conditions. However, high use of the service by a small minority of patients is a concern. Our objectives were to describe: service-wide and local policies or pathways for people classified as Frequent Caller; call volume; and results of any audit or evaluation. Method We conducted a national survey of current...
Paper Details
Title
What are emergency ambulance services doing to meet the needs of people who call frequently? A national survey of current practice in the United Kingdom
Published Date
Dec 1, 2019
Volume
19
Issue
1
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