‘You can't tell anyone how you really feel’: Exploring emotion management and performance among prison staff who have experienced the death of a prisoner

This article explores how prison staff manage their emotions when dealing with the death of a prisoner. It seeks to extend current understandings of emotions in prison work by exploring emotion management and performance among prison staff who have experienced a prisoner's death. It utilises Hochschild's (1983) concept of emotional labour, which has informed previous studies of emotion in prison work, and contributes to this existing research by...