Informal relations and communication about work-related problems in two multilingual crews
Abstract
Although multilingual crews are common in international merchant shipping, there is concern that they may have negative effects on informal relations and communication on board, with implications for wellbeing and safety. This study examines how diversity in crew members' first language and their proficiency in English and other languages affect informal relations (friendship) and communication about work-related problems (discussing problems;...
Paper Details
Title
Informal relations and communication about work-related problems in two multilingual crews
Published Date
Aug 1, 2021
Journal
Volume
130
Pages
103767 - 103767
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