The influence of HR practices upon knowledge brokering in professional organizations for service improvement: Addressing professional legitimacy and identity in health care

Drawing upon sociology of professions, our study extends insight into the specific HR practices that shape the microdynamics of knowledge‐sharing behaviors among professionals. Empirically, we examine the influence of Human Resource (HR) practices on enactment of a knowledge‐brokering role by doctors to drive service improvement in health care. Our study shows, first, HR practices influence professional identity, which is predicated on...