In the shadow of a negative past: repairing and developing trust in construction projects

Trust is foundational to establishing and maintaining relationships. Construction project management research has long touted the importance of trust for project organisation and performance. Yet there has been less research interest in repairing and developing inter-organisational trust once trust has been violated and reduced. This study presents a process-based case study of restoring and enhancing trust in a main-contractor-and-subcontractor...