Factors that determine residents’ acceptance of smart city technologies

While some cities attempt to determine their residents’ demand for smart-city technologies, others simply move forward with smart-related strategies and projects. This study is among the first to empirically determine which factors most affect residents’ and public servants’ intention to use smart-city services. A Smart Cities Stakeholders Adoption Model (SSA), based on Unified Theory of Acceptance and Use of Technology (UTAUT2), is developed...