Entrepreneurial apologies: The mediating role of forgiveness on future cooperation

Volume: 13
Published: Jun 1, 2020
Abstract
null null Entrepreneurs are expected to seek forgiveness from stakeholders for a transgression. While research has shown that apologies issued by entrepreneurs can be an effective tool for obtaining forgiveness, there is no assurance that an apology leading to stakeholder forgiveness will also necessarily restore future cooperation. We contend that entrepreneurial apologies are an effective mechanism for entrepreneurs to receive forgiveness and...
Paper Details
Title
Entrepreneurial apologies: The mediating role of forgiveness on future cooperation
Published Date
Jun 1, 2020
Volume
13
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