The antecedents of employee engagement and their effect on public sector service delivery: The case study of government departments in Harare

Orientation: Employee engagement has become an impetus behind business success and a deciding factor for service delivery, especially in the Zimbabwean public sector.Research purpose: This study sought to investigate the antecedents of employee engagement and their effect on public sector service delivery with reference to selected government departments in Harare.Motivation for the study: The government departments in Harare have witnessed...