Justification of aggression against nurses: The effect of aggressor distress and nurse communication quality

Aims To explore the conditions that contribute to justification of aggression against nurses. Design A 2 (aggressor distress as reflected in stressful behaviour: high vs. low) × 2 (target nurse's communication quality as reflected in provision of information and expression of caring: high vs. low) factorial design. Communication quality was operationalized as caring for half the respondents and information provision for the other half. Methods...