Co-creating app-based policy measures for mobility behavior change: A trigger for novel governance practices at the urban level

In the framework of “smart city” strategies, cities worldwide are exploiting information and communication technologies to support their efforts in reducing car use. Recent understandings of smart cities suggest to put people at the core, by actively engaging citizens in co-creating innovative urban services. However, notwithstanding the benefits of participatory processes in urban governance are well-known, low receptiveness towards them is...