A modified walk-in clinic for shoe insoles

In a previous study (n = 1286), we found that a modified walk-in system reduced waiting times for prescription of shoe insoles by 40 days compared to scheduled appointments but resulted in a non-attendance rate of 17% compared to 6% for scheduled appointments.To investigate the reasons for non-attendance at the modified walk-in clinic.This is a cross-sectional survey.Unlike traditional walk-in clinics, a limited number of patients were invited...