International peer review benchmarking for quality higher education: proof of concept 2015 - an overview of the process and illustrative outcomes

This report provides an account of a proof of concept of an international process benchmarking exercise involving seven universities from New Zealand, Australia and the United Kingdom. The type of benchmarking used in this project, process benchmarking, is a form of benchmarking that focuses on how results are achieved. It aims to examine, compare and improve performance of processes used in operations through a process of internal...