Industrial internet platform provider and end-user perceptions of platform openness impacts

This paper aims to analyse and understand the perceived impacts of platform openness from the perspective of the Industrial Internet (II) platform providers and end-users. A qualitative case study approach was used to analyse the impact of II platform openness on platform end-users’ businesses. Four major II platforms and two II platform end-users were interviewed as part of the case studies. From the end-user perspective, the perceived impacts...