A socio-technical systems approach to the use of health IT for patient reported outcomes: Patient and healthcare provider perspectives

Background: Patient-Reported Outcomes (PROs) can be used to inform the clinical management of individuals, including patient self-management, care planning, and goal setting. Despite a rapid proliferation of technology to collect and integrate PROs in clinical care, uptake by patients and healthcare providers remains sub optimal. A consideration of systems factors to understand these challenges is needed. Objectives: To apply the socio-technical...