How intelligent is Watson? Enabling digital transformation through artificial intelligence

Volume: 62, Issue: 6, Pages: 819 - 829
Published: Nov 1, 2019
Abstract
Due to its intrinsic characteristics, artificial intelligence (AI) can be considered a general-purpose technology (GPT) in the digital era. Most studies in the field focus on the ex-post recognition and classification of GPT but in this article, we look at a GPT design ex-ante by reviewing the extreme and inspiring example of IBM’s Watson. Our objective is to shed light on how companies can create value through AI. In particular, our...
Paper Details
Title
How intelligent is Watson? Enabling digital transformation through artificial intelligence
Published Date
Nov 1, 2019
Volume
62
Issue
6
Pages
819 - 829
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