Contextual effects on the LSS implementation in networked service environments

Volume: 37, Issue: 5, Pages: 755 - 780
Published: Jul 23, 2019
Abstract
Purpose The purpose of this paper is to investigate the contingency effects that contextual factors of a networked service environment have on the phased Lean Six Sigma (LSS) implementation frameworks. Design/methodology/approach This paper employs the critical realism (CR) case study research methodology to examine the contingent and causal relationships between contextual configurations of business networks, the DMAIC or PDCA phases in an LSS...
Paper Details
Title
Contextual effects on the LSS implementation in networked service environments
Published Date
Jul 23, 2019
Journal
Volume
37
Issue
5
Pages
755 - 780
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