Quality management, innovation capability and firm performance
Abstract
Purpose Many organizations are facing competitive challenges due to the rapid pace of technological changes. Both quality management (QM) and innovation are the competitive factors that are intensely embedded into organizational products, services and processes. In order to achieve higher firm performance, manufacturing firms are needed to adopt QM practices as well as develop innovation capability. Therefore, the purpose of this paper is to...
Paper Details
Title
Quality management, innovation capability and firm performance
Published Date
Nov 29, 2019
Journal
Volume
31
Issue
6
Pages
1003 - 1027
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Notes
History