Understanding the Interplay Between Government Microblogs and Citizen Engagement: Evidence from China

Government microblogs have been used to provide information and increase communication with citizens. Despite increased attention on the development of government microblogs during the last several years, there is a lack of empirical evidence focusing on the nature of government activities enabled in microblogs and their effect on the citizens that use them. Utilizing the technology–organization–environment (TOE) theory and the literature on...