Actions speak louder than words

Volume: 58, Issue: 3, Pages: 465 - 494
Published: Sep 16, 2019
Abstract
Purpose The purpose of this paper is to expand our understanding on team listening by incorporating an action component. The authors empirically test the effect of this expanded concept, namely team action listening on team success, and investigate how team commitment moderates the relationship between team trust and team action listening. Design/methodology/approach The authors explored listening in teams in the field and in the lab, both...
Paper Details
Title
Actions speak louder than words
Published Date
Sep 16, 2019
Volume
58
Issue
3
Pages
465 - 494
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