Fostering mutual gains: Explaining the influence of high‐performance work systems and leadership on psychological health and service performance
Abstract
Despite the growing importance of sustainable management of human resources, human resource management and leadership research on mutuality in the employment relationship has proceeded in a parallel fashion. Drawing on self‐determination theory, this study proposes an integrative model of human growth by addressing two interrelated questions: (a) how and why experienced service‐oriented high‐performance work systems (HPWS) and unit service...
Paper Details
Title
Fostering mutual gains: Explaining the influence of high‐performance work systems and leadership on psychological health and service performance
Published Date
Sep 12, 2019
Volume
30
Issue
2
Pages
198 - 225
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