Original paper
Social support and turnover among entry‐level service employees: Differentiating type, source, and basis of attachment
Abstract
Previous research on social support and turnover has yielded mixed results. To advance research in a more comprehensive manner, the present study examined how turnover is influenced by type of support ( emotional or instrumental ), source of support ( coworker or supervisor ), and basis of attachment ( affective commitment and constituent attachment as mediators). In the context of entry‐level service employees, these relationships were examined...
Paper Details
Title
Social support and turnover among entry‐level service employees: Differentiating type, source, and basis of attachment
Published Date
Aug 20, 2019
Journal
Volume
59
Issue
3
Pages
221 - 234
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Notes
History