Verbal abuse against home care aides: another shot across the bow in violence against health care and other workers

It is disconcerting that while physical assault is perceived as a major consequence of work-related violence, non-physical violence —which includes threats, sexual harassment, verbal abuse and bullying—may result in even greater burdens for the victims.1–4 In particular, verbal abuse involving another person yelling or swearing, engaging in name calling or using other words intended to control or hurt has consistently been reported as the most...