The Feeling Economy: Managing in the Next Generation of Artificial Intelligence (AI)
Abstract
The capability of AI is currently expanding beyond mechanical and repetitive to analytical and thinking. A “Feeling Economy” is emerging, in which AI performs many of the analytical and thinking tasks, and human workers gravitate more toward interpersonal and empathetic tasks. Although these people-focused tasks have always been important to jobs, they are now becoming more important to an unprecedented degree. To manage more effectively in the...
Paper Details
Title
The Feeling Economy: Managing in the Next Generation of Artificial Intelligence (AI)
Published Date
Jul 21, 2019
Journal
Volume
61
Issue
4
Pages
43 - 65
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