Bridging analog and digital expertise: Cross-domain collaboration and boundary-spanning tools in the creation of digital innovation

Expertise in digital technologies is necessary, but rarely sufficient to generate digital innovation. The purpose of this paper is to explore how specialists rooted in digital and analog knowledge domains engage in cross-domain collaboration to jointly create digital innovation. Our analysis cross-examines the literature on knowledge integration and coordination by examining the role of boundary-spanning tools in fusing divergent types of...