Top executives' perceptions of the inclusion of corporate social responsibility in quality management
Abstract
Exercise of global responsibility is critical to the future of quality practices in business, and corporate social responsibility (CSR) is relevant to the quality movement. However, not much is known about management perceptions of CSR in the specific context of quality management. This paper examines top executives' views on CSR and quality management implemented through the European Foundation for Quality Management (EFQM) framework. We report...
Paper Details
Title
Top executives' perceptions of the inclusion of corporate social responsibility in quality management
Published Date
Jul 16, 2019
Volume
28
Issue
4
Pages
441 - 458
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