How Scheduling Can Bias Quality Assessment: Evidence from Food-Safety Inspections
Abstract
Accuracy and consistency are critical for inspections to be an effective, fair, and useful tool for assessing risks, quality, and suppliers—and for making decisions based on those assessments. We examine how inspector schedules could introduce bias that erodes inspection quality by altering inspector stringency. Our analysis of thousands of food-safety inspections reveals that inspectors are affected by the inspection outcomes at their...
Paper Details
Title
How Scheduling Can Bias Quality Assessment: Evidence from Food-Safety Inspections
Published Date
Jun 1, 2020
Journal
Volume
66
Issue
6
Pages
2396 - 2416
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