Representing sentiment analysis results of online reviews using interval type-2 fuzzy numbers and its application to product ranking

Online reviews are used as a data source to make a variety of management decisions. An important precondition when using online reviews for decision analysis is knowing how to represent the sentiment analysis results of a large volume of online reviews. Although several approaches have been proposed for this, none of these consider the limited accuracy rates of the sentiment analysis results, which can impact the quality of the decision analysis...