Incorporating the environmental dimension into the balanced scorecard
Abstract
Purpose This study aims to explore the ways that the balanced scorecard (BSC) can be adapted to incorporate environmental performance in a health care context. Design/methodology/approach This research adopts a qualitative approach that uses an in-depth case study including semi-structured interviews and document review. Interviews are conducted with individuals working within a regional public hospital and health service organisation in...
Paper Details
Title
Incorporating the environmental dimension into the balanced scorecard
Published Date
Aug 5, 2019
Volume
27
Issue
4
Pages
652 - 674
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