Kaizen event effectiveness and problem-solving style awareness : A video-based field examination

Effective lean adoption requires running Kaizen events (KE) effectively. Yet, the behavioural tendencies of each of the team members involved in such events often hamper KE outcomes. This longitudinal study examines whether team members’ awareness of their own and team members’ problem-solving styles impacts KE effectiveness. After a survey about these styles, we video-filmed two events of nine kaizen teams: One prior to and the other after a...