Designing the Tools of the Trade: How corporate social responsibility consultants and their tool-based practices created market shifts

Combining insights from the sociology of markets and studies of consultants, this article examines the tool-based practices by which market actors enable the agencing of the supply and demand of the market in ways that shape the market’s trajectory. Building on 31 interviews and a rich set of secondary data, we provide an analysis of the development of a market for consultancy products and services for corporate social responsibility (CSR) in...