Gladstone Harbour: a case study of building social licence-to-operate in a multi-use area

Maintaining a social licence-to-operate is a key challenge for industry and regulators. The city of Gladstone in Queensland, Australia, surrounds a highly industrialised harbour supporting major industrial activities, including alumina refineries and an aluminium smelter, other heavy industry, port facilities and, most recently, three natural gas liquefaction facilities built on nearby Curtis Island. This most recent phase of industrial and port...