Comparing the Communication Tone and Responses of Users and Developers in Two R Mailing Lists: Measuring Positive and Negative Emails
Abstract
The R programming language user and developer communities use email lists to communicate. We compared the characteristics of different communication tones and their relation to email replies for a 10-year period. Our results suggest that different tones may produce small differences in responses across users and...
Paper Details
Title
Comparing the Communication Tone and Responses of Users and Developers in Two R Mailing Lists: Measuring Positive and Negative Emails
Published Date
Sep 1, 2019
Journal
Volume
36
Issue
5
Pages
46 - 50
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