Process excellence the key for digitalisation

Volume: 25, Issue: 7, Pages: 1716 - 1733
Published: Oct 14, 2019
Abstract
Purpose The new digital era brings several opportunities and challenges that accelerate the need to implement digital solutions in organisations. This speed of change creates many questions, but unfortunately, references cases to answer them or general guidelines to succeed are still rare. Therefore, the purpose of this paper is to present four cases that illustrate the procedure followed by companies to introduce digital elements in their...
Paper Details
Title
Process excellence the key for digitalisation
Published Date
Oct 14, 2019
Volume
25
Issue
7
Pages
1716 - 1733
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