Review paper
‘They do not care how much you know until they know how much you care’: a qualitative meta-synthesis of patient experience in the emergency department
Abstract
Background Patient experience is positively associated with both clinical effectiveness and patient safety and should be a priority for emergency care providers. While both quantitative and qualitative approaches can be used to evaluate patient experience in the emergency department (ED), the latter is well aligned to develop a detailed understanding of features influencing the lived experience of ED patients. This study aimed to systematically...
Paper Details
Title
‘They do not care how much you know until they know how much you care’: a qualitative meta-synthesis of patient experience in the emergency department
Published Date
Apr 19, 2019
Journal
Volume
36
Issue
6
Pages
355 - 363
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