Mapping Beyond the Uncanny Valley: A Delphi Study on Aiding Adoption of Realistic Digital Faces

Developers and HCI researchers have long strived to create digital agents that are more realistic. Voice-only versions are now common, but there has been a lack of visually realistic agents. A key barrier is the “Uncanny Valley”, referring to aversion being triggered if agents are not quite realistic. To gain understanding of the challenges of the Uncanny Valley in creating realistic agents, we conducted a Delphi study. For the Delphi panel, we...