Learning from the mobile payment role model: lessons from Kenya for neighboring Rwanda

Nationwide adoption of mobile payment (m-payment) has been a key driver for the socio-economic development in emerging markets. The Rwandan m-payment adoption lags behind the one in neighboring Kenya and its own ambition. This explorative study examines the factors that could enhance m-payment adoption in Rwanda. We extend the Technological, Organizational, and Environmental (TOE) framework (Tornatzky, L., & Fleischer, M. (1990). The process of...