Being one of us: Translating expertise into performance benefits following perceived failure
Abstract
Is feedback delivered by an expert sufficient to improve performance? In two studies, we tested, following failure, the influence of group membership (ingroup/outgroup) and source expertise (high/low) on the effectiveness of attributional feedback on performance. Results revealed a significant interactive effect, showing an increase of performance only when the source was an expert ingroup member (Study 1). This interaction was replicated on...
Paper Details
Title
Being one of us: Translating expertise into performance benefits following perceived failure
Published Date
Jul 1, 2019
Volume
43
Pages
105 - 113
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